Practice Online
Get Started & FAQ's
Our vision is to create a holistically based community of empowered, happy and healthy individuals.
How to use yoga home online via namastream
Yoga Home’s online platform and registration for in-person classes is hosted by Namastream and their software, which is integrated with Yoga Home’s website.
Namastream is a streaming service comparable to Netflix – you pay a subscription fee for access to videos. This makes it super easy and convenient to use from any device!
It is not an app that you download to your phone and videos are not downloadable either. The site is located at its own web address and is accessible through Yoga Home’s ‘Practice Online’ tab. We recommend you bookmark or save Namastream address to your desktop or home screen for easy accessibility. Students can manage their own accounts on Namastream. Once logged in, your account page (upper right corner – it will show your name!) will store all contact info, password reset links, current product subscription billing info and class card availability. You’ll have the ability to cancel your accounts at any time, including if you wish to adjust your pricing tier. Your products will show by visiting your Dashboard page.
Check out our video below for a quick tutorial on how to setup your account!
FAQ's
- Enter your email on log-in page and click ‘Forgot Password?’ If the password link reset doesn’t work, there is no password because you most likely joined with the social or the google logins. (So there is no password to send. ) Try the social login and see if that works. If you want to change to email and password (instead of social log-in), please email support@namastream.com
- Great question! Depending if you are on a phone, ipad or laptop, the prompt may be in slightly different places. Before you enter your payment information, look for the header that says ‘Order Summary’ and you should see a link that says ‘I have a coupon code’. Click, enter your coupon code, and press ‘Check’. Amount should adjust to reflect coupon. Proceed by entering payment information and ‘Purchase Product.’
- Make sure you have set up a username and password.
- Try from a computer, not a phone or tablet.
- If on phone, turn WiFi off if you aren’t actually connected to a WiFi network you know
- Make sure you are using promo code on the correct product.
- Still not working? Email us!
- If you are logged in, go to ‘Products’ and under ‘Dashboard’ you’ll see your purchases. Click on the product and then navigate to ‘Included Content’ to begin watching your videos.
- Nope, they will on be streamed – similar to Netflix or other streaming services! Namastream supports Chrome, Safari, Firefox and Internet Explorer. Whichever browser you prefer, please use the most up-to-date version available to ensure that everything on the site works smoothly.
- If you are trying to play a video and it is continually buffering, try the following:
- Stop any other files from downloading
- Close any websites that might be constantly updating
- Close messaging apps that might be slowing your computer down
- Close everything down and only have Namastream open
- If you are using Wifi, public hotspots may slow things down; try on our your network for better results
- If this doesn’t work, please connect with Namastream tech support directly support@namastream.com
- You’ll need to “cancel” your subscription (see below) and repurchase using whatever coupon code you wish. Remember, this is part of our community-tiered pricing model – you choose the pricing option most appropriate for you based on how often you’ll practice, how many in your home are using the service and what’s most suitable for your budget and giving.
- We’re sad to see you go but understand. Remember you can resubscribe at any time for no commitment. Once you log-in, go to ‘My Account’ and go to ‘My Purchases’. From the drop down menu, select ‘Cancel’. You can cancel at any time! Your videos will be accessible for the remainder of your billing cycle.
- Please note, no refunds will be issued on any of our monthly or yearly subscriptions. So, please make note of your billing date.
- You sure can! You can purchase gift cards in a variety of options once you log on or by clicking here.
- No. These are separate platforms so need separate usernames and passwords. Yoga Home no longer uses MindBody Online.
- This is great! We love feedback and welcome your suggestions for what you’d like to see us add online. Please email co-founder Kerri Hanlon directly kerri@ouryogahome.com